Employee Appreciation: Dorene Hendrix exceeds in Breakfast Service
Our employee appreciation this week comes from Ronald Lane, who is the General Manager of the Holiday Inn Express & Suites located in Lenoir City, TN. He has chosen to nominate Dorene Hendrix, who works as a Breakfast Host, for a fantastic job well done!
Read on to see how Dorene went above and beyond in her guest service.
As Ronald tells us, “Dorene has always been there to help our guest in the Breakfast Great Room.
“On one occasion when there was a lapse in communication between the department during a transition of staff and a meeting room did not get setup for an important meeting. Dorene lead the charge to get the room set up and ready for the client in a very short time, including making sure that it was stocked with fresh coffee.
“Her strong leadership skills helped the client get their class started on time and turned a potential issue into a rewarding experience for everyone.”
When you stay at our hotels, you can expect our employees to not only meet your expectations but exceed them.
On behalf of everyone at Chattanooga Lodging, way to go Dorene!